1. What is the condition of the pre-owned Apple products?

Our pre-owned Apple products are thoroughly inspected and graded based on their condition. They are categorized as Excellent, Good, or Fair, with detailed descriptions available for each item.

2. Do your pre-owned Apple products come with a warranty?

Yes, all of our pre-owned Apple products come with a limited warranty for peace of mind of 1 Year from purchase.

3. Are the products refurbished?

While some of our products may have been refurbished by Apple or certified technicians, most are gently used, thoroughly tested, and certified to meet our quality standards.

4. How do I know if a product is compatible with my needs?

We provide detailed specifications and product descriptions on each item page. If you're unsure, feel free to contact our support team for assistance in choosing the right product for you

5. Can I return a pre-owned Apple product if I’m not satisfied?

Yes, we offer a return policy for pre-owned products within a specified time frame. You have 7 days to return the product in its original state for a full refund.

6. Are accessories included with the pre-owned Apple products?

Some pre-owned products may come with original accessories, such as chargers and cables, while others may not. Please review the product details for information on what's included with your purchase.

7. Do you offer international shipping?

Yes, we offer international shipping to various countries. Shipping fees and delivery times may vary based on your location.

8. Can I upgrade or exchange my pre-owned Apple product?

We do not currently offer trade-in or exchange services. However, we encourage you to contact our support team if you're looking for specific upgrade options or assistance.

9. How do I track my order?

Once your order is shipped, you will receive a tracking number via email, allowing you to track your package directly through the carrier’s website.

10. Is the product price negotiable?

Our prices are set to offer the best value for high-quality pre-owned Apple products. We currently do not negotiate prices, but keep an eye out for occasional sales and promotions.